Return Policy FAQ

Frequently Asked Questions About Return Policy

Q: How do I start a return?

A: Please see our Return Policy page.

Q. I don’t see a return order button in my Order History for my order. Can I still return this order/item?

A: Please Contact Us after seeing our Return Policy page.

Q: I have an issue with an item I purchased after using/mounting/installing the item. Can I get a replacement?

A: Please contact the manufacturer pursuant to their warranty policy.

Q. I bought an item that will not work for me or that I do not like. Why do I have to pay the return shipping?

A: Scopelist.com offers free shipping on most items and orders, and charges no return or restocking fees on new, unused, and complete items. We also offer discounted return labels for your convenience.

Q: How long do I have to return an item after I receive it?

A: Please start a return within 15 days of receiving the item. During the holiday season, Scopelist.com extends the return period until January.

Q: What if I opened the package to inspect the item before returning it?

A: Open item packaging will not disqualify you from full return credit. Please ensure to keep packaging in as good condition as you can. Totally destroyed or lost packaging can disqualify full return credit.

Q: I purchased a scope and mounted it before discovering an issue with the item. Can I still return it?

A: We always recommend carefully inspecting a scope or any other prior to installation. If you must return an item after installation, mounting, or use, we cannot guarantee anything less than a 20% restocking fee. In some cases, we may not be able to accept a return at all, depending on item condition and other factors.

Q: I received the wrong item, a damaged item, used item, or some other issue out of the box. Can I get this corrected?

A: We apologize for the issue and we would be happy to correct the issue. Please let us know immediately if there is any problem like this by starting a return and providing the requested information.